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If you are looking to become part of an energetic team in a fast-growing business, Community Choice Credit Union may be the right fit for you. We are an established, growing, and successful financial institution with offices located in Des Moines, Clive, Johnston, Altoona, Ankeny, and Ames having business relationships in all 99 counties of Iowa.

Head Teller

Position Summary

Do you enjoy working with and helping people?

Does coaching and mentoring those around you get you excited?

Do you throw the party or are YOU the party?!

What you’ll do:

  • Responsible for the unique and positive environment of the office lobby
  • Inspire front line staff to provide UNexpectedly delightful member experiences at every interaction
  • Coach front line staff to be their absolute best by building trust, creating a sales and service culture and drive for results
  • Oversee lobby engagement, develop ways to reduce member friction and delegate tasks as needed
  • Guide and advise front line staff in the efficient handling of member requests as needed.

What we’re offering:

  • UNusual pay and benefits
  • UNexpected work environment
  • UNmatched resources for success
  • UNlimited opportunity to help others
  • UNbelievable new friends


What we need from you:

  • Ability to maintain a positive attitude
  • Initiative with a strong sense of urgency
  • Utilize excellent listening, verbal, and written communication skills while having the ability to be direct, yet tactful
  • Desire to be service oriented and results driven
  • Prior Teller experience is required
  • A high school education or equivalent

If Interested:

Apply Online